Repetitive work, done on its own.Try it right here.

WhatsApp, phone and web assistants, bookings and bespoke apps for businesses in Málaga. I build them and I look after them.

Live Sample conversations; all three channels really work.
PhoneVoice assistant 00:00

AssistantNyxel, hello. How can I help?

CustomerI'd like an appointment to have the air conditioning checked this week.

AssistantI have Thursday at 9:00 or Friday at 12:00. Which suits you better?

Call it from here speaks Spanish
Website chatAnswers with your data

How much does it cost?

It depends on what we build, but the price is fixed before we start. What takes up most of your time right now?

What I build for you.

Six pieces that already work. Each one adapts to your business and can run on its own or alongside the others.

WhatsApp assistant for businesses

It replies, books appointments and sends reminders from your own number, using Meta’s official API, and you keep the app on your phone.

Your messages are only used to serve your customers: they are never sold or shared. I act as data processor; details in the privacy policy.

How it works
Example
Delivered Reminder · Wed 29, 10:00 “Lucía, we’ll see you tomorrow at 10:30…”

Online appointments and bookings

Your assistant books appointments via WhatsApp, by phone and on the web, straight into your diary. The reminder goes out automatically the day before.

How it works
Example
Thursday 303 stylists · 11 of 14 appointments booked by the assistant
Marta

10:30Lucía G. · cut and colour

12:00Rosa P. · cutWeb

13:00Elena M. · highlightsNew

Ana

11:00Carmen L. · stylingAssistant · phone

12:30Sofía R. · colour

17:00Inés V. · cut

Jorge

10:00Pablo T. · beardWeb

11:30Luis M. · cutAssistant · phone

16:00Andrés C. · cutAssistant · phone

Also tables, orders and card-terminal payments (in testing). Demos built for a hair salon, a garage, tours and a café.

Paid Table 4 · €14.30 On the card terminal · tip included

Voice assistant

It answers the call, understands what the caller wants and books the appointment, leaving you a summary. For now you try it from the browser; its own phone line is coming soon.

Call it now (in Spanish)
Example
Call handledFriday 31 · 13:42 · 1 min 48 s
Who
Antonio R. · call from the website
What they want
Air-conditioning service at the shop before Monday
What it did
Appointment booked: Monday 3, 9:00 · confirmed via WhatsApp

checkin.nyxel for holiday rentals

Guests register on their phone and the report goes to SES.Hospedajes on its own. From €39 per property per year (+ VAT).

Visit checkin.nyxel.es
Example
checkinnyxelES EN FR DE

Welcome to

Villa Horizon

Check-in17 OctCheck-out20 OctGuests4
Guest registration

Waiting to be filled in

0 of 4 guests registered

Anyone else coming? Each person can register from their own phone with this same link.

  1. 1Maja Lindqvist Lead guestDetails correct · signed automatically
  2. 2Erik LindqvistFrom his phone · details correct
  3. 3Ella LindqvistMinor · from Erik’s phone
  4. 4Noah LindqvistMinor · from Erik’s phone

Bespoke apps

The exact tool for your team’s work, on their phones, with your data in your own accounts.

See the greengrocer’s app (in Spanish)
Example
Your companyPP
CustomerVisitsWorkLeaks5Review

Saved

Review

Signed. Ready to send.

Send to customer

It gets a number and is emailed with the PDF.

Customer signature
Ana Ruiz · Hotel Ficticio
Job sheets that work without signal, with photos, signature and PDF

‹ Change quantities

Daily order

For the driver

A single PDF with everything to collect: 3 suppliers · 9 products.

Send it all to the driver (PDF)

Frutas Molina

Hass avocado2 boxes (24 pcs)

Strawberries3 boxes (36 pcs)

Kiwi6 kg

Send order (PDF)
A greengrocer’s has used it every day since July: 232 products, 10 suppliers, 4 people

AI agents

They read the email, pick out what’s urgent and alert the right person; the rest waits until morning.

Tell me about your case
Example

Guest emailstonight

01:20Thomas B.What time is check-out?Answered

02:58Sophie M.There’s no hot water in the showerUrgent

06:41Erik L.Thanks for everything, we loved itNo action

Alert sent 03:00 · to the owner and the technician Casa del Valle · hot water

While you sleep.

Your business closes; what I’ve built for you doesn’t.

  1. A customer asks for an appointment on WhatsApp.The assistant finds her a slot on Thursday and puts it in your diary.

  2. A guest registers their family.Four people, from their phone, in German.

  3. An urgent email comes in.The agent spots it and alerts the technician. The rest waits until morning.

  4. The order goes out to the suppliers.Grouped and in PDF, ready for the driver.

  5. Today’s reminders have already gone out.And you’re just opening the door.

Francisco José Plaza, Fran, founder of Nyxel

Nyxel is me.

I’m Fran. I design, build and maintain every system personally: you always deal with me, from the first call to the last tweak.

25
holiday rentals
1,000+
bookings managed

With my own systems, at my holiday-rental management company: I test many of these pieces there before taking them to other businesses.

Chalet El Parral, a Behoome property
Accepted Chalet El Parral · 5 guests First real report sent by checkin.nyxel

Ministry’s response: “Batch processed without errors”

How I work.

  1. You tell me20 minutes on the phone or at your business. What eats up your time.
  2. I set it upWith your data and your way of working. You try it before it serves anyone.
  3. I look after itIf something changes or breaks, you message me.

Fixed price before we start. You pay for the project once, and there’s only a monthly fee if it has running costs, such as messages or AI. No tie-in.

Tell me what takes up most of your time.

I’ll reply today with a concrete idea.